Terms of Service

Last updated 4 August 2026

These Terms of Service ("Terms") govern your use of willready.ae and the will-preparation service provided by WillReady FZE, a company licensed in the SPC Free Zone, United Arab Emirates, under licence number 4431154.01 ("WillReady", "we", "us").

By using our website or paying for our service, you agree to these Terms. Please also read our Disclaimer, which explains the limits of what we do, and our Privacy Policy, which explains how we handle your data.

1. What WillReady is — and isn't

  • We prepare a bilingual (English/Arabic) civil will document on the official Abu Dhabi Judicial Department (ADJD) form, ADJD-NM0723-07-03, based on the information you give us.
  • We guide you, over WhatsApp, through submitting that document to ADJD and completing the court's own process.
  • We are not a law firm and do not provide legal advice about your personal, financial, or family circumstances. See our Disclaimer for more detail.
  • We are not ADJD, DIFC Courts, or any other government or court body, and we have no authority over how they review, approve, or notarise a will.

2. Eligibility

This civil-will service is intended for non-UAE, non-GCC-national expatriates. If you are a UAE or GCC national, this route is not available to you, and you should seek independent legal advice on your options.

You must be at least 21 years old to make a will on the form we use.

By using our service, you confirm that all information you give us — about yourself and about anyone you name (beneficiaries, executors, guardians, children) — is true and accurate, and that you are entitled to share it with us.

3. How the service works

  • You complete a guided online questionnaire. Nothing is charged at this stage, and you can save your progress and return later.
  • You can preview a watermarked version of your document before paying.
  • Once you pay, you get an unwatermarked bilingual PDF, plus guidance on adding Arabic names and your signature.
  • You are responsible for submitting your signed document to ADJD yourself, using your own UAE Pass account, and for attending the court's online notarisation appointment. We support you through this process on WhatsApp, but we do not act on your behalf before the court.

4. Fees and payment

  • Single will: AED 1,299. Couples (mirror wills): AED 2,199.
  • This fee is separate from ADJD's own court registration fee (currently AED 950 for a single will, AED 1,900 for mirror wills). You pay that fee directly to the court — we never collect, hold, or have access to it.
  • Payments to us are processed by a third-party payment provider, Ziina. We do not store your full card or bank details.
  • You only pay once your document is ready to download.

5. Corrections and refunds

Free revisions: you can request changes to your will document at any time before you submit it to ADJD, at no extra charge.

If ADJD rejects your submitted will: we will correct the document and prepare it for resubmission at no additional charge, for as long as it takes to get it accepted. This applies however much time has passed since your original payment.

Our fee covers preparing and correcting your document. It does not include the ADJD court fee, which you pay directly to the court and which is subject to ADJD's own policies, not ours.

Outside of the above, our fee is for a digital document generated and delivered to you instantly on payment, so it is non-refundable once your final document has been generated — except where a refund is required by applicable law.

6. Your responsibilities

  • Giving us accurate, complete information about yourself.
  • Making sure any details you give us about other people — beneficiaries, executors, guardians, children — are accurate, and that you're authorised to share them with us.
  • Keeping your account and any access details secure.
  • Reviewing your document carefully before signing and submitting it to ADJD.
  • Your own compliance with any other laws that apply to you, including in your home country.

7. Intellectual property

Our questionnaire, software, document templates, and branding belong to WillReady FZE. You may not copy, resell, or repurpose them.

The completed will document we generate for you — populated with your own information — is yours to use for its intended purpose.

8. Liability

We prepare documents and provide administrative guidance; we do not control, and cannot guarantee, ADJD's decisions, timelines, or the outcome of the notarisation process.

To the fullest extent permitted by law, our liability to you in connection with this service is limited to the fees you have paid us for that service. We are not liable for indirect or consequential losses.

Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.

9. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll update the "last updated" date above. Continuing to use our service after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from these Terms or our service is subject to the jurisdiction of the competent courts of the United Arab Emirates.

11. Contact us

If you have any questions about these Terms, email hello@willready.ae or message us on WhatsApp.

Need assistance?